Frequently asked questions
Do you need help or have any questions?
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Can I buy a car from Shop if I don't have a driver's license?
You can purchase the vehicle from Shop by Motory, provided that a first-degree relative is added as an authorized driver on the vehicle, in accordance with the terms and conditions of the financing entity.
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Can I buy a car from Shop even if I have traffic violations?
Traffic violations must be settled, or a first-degree authorized driver must be added to the vehicle, in accordance with the terms and conditions of the financing entity.
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Do you accept who receives their salary in cash?
Yes, that depends on the terms and conditions of the financing entity.
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Can I cancel the reservation and get a refund?
Yes, you can cancel your reservation and get a refund at any time.
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What are the terms of financing from Shop?
There are several financing companies that we deal with, and each company has its own terms and conditions. Submit the financing request, and the sales service representative will respond to you and transfer the transaction to the selected company to inform you of the required conditions
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What are the documents required for financing?
National ID, valid driver's license, salary certificate, social insurance statement, and a bank statement for the last 100 days (these are preliminary requirements, and each financing entity has its own terms and conditions).
